July 3, 2009

glitches again…

I finally bought myself an iphone and switched networks today.  In doing so I found a couple of problems

1) There was an extra field on the “add your phone number” page.  Sorry! Gone now, and apologies for any confusion

2) Ooooops we didn’t format correctly to send to Verizon.  I think it works now, but if someone can tell me it works for them it would be great

3) The Canadian SMS number is hanging at the moment.  This causes about a sixty second delay then failure.  We’ll fix this over this weekend.

4) I found a few really weird things when I switched my number.  I went from Helio to AT&T and basically deleted my mail2.im number then added it again to set up the new carrier.  First, AT&T didn’t enable email to sms on the new account for about eight hours!  If you have a new carrier, you might find you are not getting the confirmation message.  The second (worse) part is that, for those using the US number at least, you get a confirmation message with wrong instructions.  It tells you to text back something, and that something doesn’t work, and you’ll find your phone number is still not set up.   I’ll get to fixing this shortly, but until then, if anyone has this problem, just let me know, and I’ll fix it manually.

Gradually grinding out the gremlins here.  I hope you are continuing to enjoy the service.

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